FAQ

GENERAL

What do you sell?

I sell chainmaille and scalemaille jewellery, accessories, fidget toys, holiday ornaments, bookmarks, keychains, stitch markers for knitting and crochet, and more! In 2024 I will also be expanding to stamped metal creations and custom laser engraving.

Where are you located?

The west coast of beautiful British Columbia, Canada!

How do I know this website is trustworthy and secure?

If you look in your browser to the left of the URL, you will see a lock symbol, indicating that this website is secured by SSL and your information is 100% private.

What are chainmaille and scalemaille?

Chainmaille (also known as chainmail, or simply maille) is armor or jewellery (or other items) made by connecting metal rings to each other. Creating something out of chainmaille typically involves connecting metal rings to each other individually to form designs and patterns.

Scalemaille involves the addition of metal or engineered plastic armour scales to chainmaille to create beautiful art. A lot of my work incorporates scales, as they add a nice pop of colour to many designs.

How can I care for my jewellery?

Click here to visit the Care Instructions page.

PAYMENT & SHIPPING

How can I pay for my items?

If you are shopping on this website, your payments will be processed securely by Shopify and I will not receive or see your payment information, just that you have made a payment.

If you are shopping on Etsy, payments are processed by Etsy when you make your purchase here.

How much is shipping?

For shipping in Canada

Basic shipping within Canada is FREE for most items.  Items will be shipped Canada Post Lettermail.  There is no tracking available for this service.  If your order exceeds a certain weight or value, it will be mailed Canada Post Expedited Parcel (with tracking number) at no additional charge to you.  Some bulkier items do not fit the size requirements for Lettermail, and these will be shipped Canada Post Expedited Parcel at your expense.

For shipping to the USA

Basic shipping to the United States costs $7.50 Canadian for as many items as you would like to purchase.  Items will be shipped Canada Post Small Packet USA.  There is no tracking available for this service.  If your order exceeds a certain weight or value, it will be mailed Canada Post Expedited Parcel (with tracking number) at no additional charge to you.

For shipping to Everywhere Else

Items will be shipped Canada Post International Small Packet.  There is no tracking available for this service.

Please note that I cannot be held responsible for packages going lost in the mail, and no refunds will be offered if your package goes missing.  This happens very rarely, but if it does, please contact me and I will see if I am able to assist.

Where will my items ship from?

All items will ship from the west coast of beautiful British Columbia, Canada.

When will my items ship?

Typically all items will ship within 3-5 business days of purchase.